Privacy Policy

Your Privacy Matters

At John's Pet Store, we respect your privacy and are committed to protecting your personal information.

We only collect the information needed to process your orders, provide customer support, and improve your shopping experience.

What Information We Collect

We may collect:

• Your name and contact details
• Delivery and billing addresses
• Email address
• Payment information (processed securely by our payment providers)
• Information about your orders
• Website usage through cookies and analytics

How We Use Your Information

We use your information to:

✔ Process and deliver your orders

✔ Provide customer support

✔ Send order updates and tracking information

✔ Improve our website and customer experience

✔ Prevent fraud and keep your account secure

We never sell your personal information to third parties.

Cookies

Our website uses cookies to help the site function correctly, remember your preferences, and improve your shopping experience.

You can control or disable cookies through your web browser at any time.

Marketing Emails

We will only send promotional emails if you have chosen to receive them.

You can unsubscribe at any time by clicking the link in any marketing email.

Keeping Your Information Safe

We use secure technology and trusted payment providers to help protect your personal information.

All payments are processed using secure encrypted connections.

Your Rights

Depending on where you live, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw marketing consent
• Request a copy of your personal data

If you would like to exercise any of these rights, simply contact us.

Contact Us

If you have any questions about this Privacy Policy or how we use your information, please contact us.

We'll always be happy to help.

Our Privacy Promise

✔ Your information is kept secure

✔ We never sell your personal information

✔ Secure encrypted checkout

✔ Honest and transparent privacy practices

✔ Shop with confidence at John's Pet Store